Privacy Policy

Data Controller Information

neuroprotrixae AS is the data controller responsible for your personal information. Our company is registered in Denmark with the following details:

• Company Name: neuroprotrixae AS
• Registration Number: CVR62418593
• VAT Number: DK62857493
• Address: Istedgade 123, 5046 Odense, Southern Denmark, Denmark
• Email: privacy@neuroprotrixae.world

Data We Collect

The data we collect depends on how you interact with our website and services. We collect information to provide better services to our users and improve our fitness app monetisation solutions. The types of personal data we may collect include:

Information You Provide Directly

• Contact information (name, email address, phone number)
• Company or organisation details
• Information about your fitness app or business
• Messages and communications you send to us
• Newsletter subscription preferences
• Consultation booking details

Information Collected Automatically

• Website usage data (pages visited, time spent, click patterns)
• Technical information (IP address, browser type, device information)
• Cookies and similar tracking technologies
• Referral source and marketing campaign data

How We Use Your Information

We use the personal data we collect for various purposes related to our fitness app monetisation services. How we use your information depends on the services you use and your preferences. Our primary uses include:

• Providing fitness app monetisation consultation and services
• Responding to your enquiries and support requests
• Sending newsletters and marketing communications (with your consent)
• Improving our website and services through analytics
• Conducting business intelligence analysis for service enhancement
• Complying with legal obligations and protecting our rights
• Preventing fraud and ensuring website security

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you voluntarily provide information or agree to marketing communications
• Contract: When processing is necessary to provide our services
• Legitimate Interests: For business analytics, security, and service improvement
• Legal Obligation: When required by law or regulation

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and providing services
• Legal Requirements: When required by law, regulation, or legal process
• Business Protection: To protect our rights, property, or safety, or that of our users
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Limited access to personal data on a need-to-know basis
• Employee training on data protection and security

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Our retention periods vary depending on the type of data:

• Contact enquiries: 3 years from last contact
• Client information: 7 years after service completion for business records
• Marketing data: Until you withdraw consent or 2 years of inactivity
• Website analytics: 26 months (Google Analytics default)

Your Rights

Under GDPR and Danish data protection law, you have several rights regarding your personal information:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for processing at any time

International Data Transfers

As a Danish company, we primarily process data within the European Union. When we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, such as:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Certification schemes and codes of conduct

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy, want to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

Supervisory Authority

If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet):